Hot News

政黨促檢討通報機制 @ 2012-04-11T04: Back Hot News
Keyword:數碼通
Concept:150萬用戶 , 數碼通網絡故障
通訊事務管理局辦公室助理總監劉光祥說,數碼通昨日發生的系統故障,表面看無遵照在事故發生一小時內主動通報的規定,可能違反發牌條件。他說,昨日早上十時許因傳媒查詢得悉數碼通系統故障,數碼通至早上十一時才回覆說只有小問題,到下午三時再次通報,說系統已經回復得七七八八。劉光祥說數碼通的牌照條款列明,需要提供令通訊辦滿意的服務,但在今次事件未能做到,已責成數碼通星期四下午前提交報告。有聽眾致電本台節目,要求數碼通道歉及賠償。立法會通訊科技界議員譚偉豪不滿數碼通,在故障後無主動通知用戶,在顧客熱線又無清楚向用戶交待。
助理總監劉光祥批評,數碼通網絡系統昨日故障,表面上看不到數碼通有根據通報機制行事。
《蘋果日報》報道,擁有162萬用戶的電訊商數碼通,網絡系統昨晨突然局部癱瘓八小時,港九新界多個地區數以十萬計用戶恍如「與世隔絕」,昨清晨6時至下午2時無法以手機通話及上網。數碼通解釋,其中一座機樓電力供應故障,後備電源操作數小時後亦告「跪低」,導致通訊服務受阻。
數碼通(00315)機樓電源系統昨日出現故障,引致全港網絡癱瘓,不少用戶不能打電話及上網,通訊事務管理局辦公室(通訊辦)助理總監劉光祥說,數碼通昨日發生的系統故障,表面上看不到數碼通有遵照在事故發生1小時內主動通報的規定,可能違反發牌條件。

Mobile | Full
Forum rule | About Us | Contact Info | Terms & Conditions | Privacy Statment | Disclaimer | Site Map
Copyright (C) 2025 Suntek Computer Systems Limited. All rights reserved
Disclaimer : In the preparation of this website, 88iv endeavours to offer the most current, correct and clearly expressed information to the public. Nevertheless, inadvertent errors in information and in software may occur. In particular but without limiting anything here, 88iv disclaims any responsibility and accepts no liability (whether in tort, contract or otherwise) for any direct or indirect loss or damage arising from any inaccuracies, omissions or typographical errors that may be contained in this website. 88iv also does not warrant the accuracy, completeness, timeliness or fitness for purpose of the information contained in this website.