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近日,有消息稱,一女子在香港匯豐銀行辦理業務時因說普通話被工作人員「區別對待」。針對該事件,5月8日,香港匯豐銀行客服熱線工作人員向南都記者表示,該行正在跟進調查此事,對給客戶帶來不夠完善的服務體驗表示歉意,匯豐每個分行都有能說不
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